We reveal what Interviewers in the Travel industry really want to hear at job interviews
With a whole host of fantastic and inspiring travel jobs to choose from in the thriving travel and tourism industry, competition to get hired is intense.
Being a dynamic and people orientated industry means that Recruiters, Employers and Hiring Managers are on the lookout for employees that stand out from the crowd during the interview stage.
What do travel employers what to hear during a job interview?
It may surprise you to hear that whilst skills and experience certainly play a large part in interview success in the travel industry, the real key to being hired for a travel job is your ability to build rapport and relate to your interviewer. All the experience in the world will not land you your dream job if your interviewer does not like, trust or relate to you.
How to increase your chances of being hired
Be positive and enthusiastic
Most of the skills required in travel jobs can be taught but genuine enthusiasm and willingness to learn cannot! Enthusiasm will trump experience every time!
Show your passion
Passionate individuals make great sales people. As most travel jobs have a sales component to them, interviewers look for passionate employees to add to their team.
Tell interviewers about where you have travelled and what experience you have with their product. If you have not previously sold or experienced their product, comment that a friend or colleague has spoken highly about the brand or destination and that is what drew you to the position.
Tell the truth
Don’t be afraid to tell the truth. The more honest you are, the more relatable you will become to your interviewer. A fundamental part of relationship building comes from your ability to tell the truth. Interviewers don’t expect you to be perfect or to know it all. It’s okay to be a little nervous and not know the answer to every question you are asked.
Leave the interviewer wanting more
Tell the interviewer how you can add value to the role or company. Do your research and showcase that unique thing about you that that will benefit their business. It could be a second language you speak that may benefit their clients or a new initiative you could implement to improve productivity. Give some examples of what you have accomplished in previous positions that may relate to the travel job you are being interviewed for.
Ask questions with genuine interest, listen with the intent of understanding, use empathy when required and smile! Building rapport is not only about what you say but how you make people feel when they are in your presence.
A nice touch would be to research your interviewer and pay them a compliment on a past achievement or comment on an interest or hobby they have listed in their LinkedIn Profile for instance.
Make the most of the time with your interviewer. If you can build rapport and instil confidence that you are in fact the best person for this job then you will be well on your way to landing your next travel job!
For more interview advice head over to How to answer interview questions for your next travel job or jobs in hospitality