After Sales Travel Consultants
|Job title:||After Sales Travel Consultants|
|Contact name:||Tony Yerasimou|
After Sales Travel Consultants (No Weekends).
From £23,000 - £25,000 + Benefits
My client is an award winning Luxury Tour Operator who specialise in high end escorted tours.
The customer service begins the moment the enquiry is made, which is then carried throughout the whole booking process until their high-end clientele board the plane.
Applicants must have previous after sales travel experience gained within the travel industry dealing with a luxury product.
This is a Monday to Friday role with no weekends.
After Sales Travel Consultant Duties and Responsibilities:
Assisting the Travel Design/Sales team with client requests, details and administration post-sales
Establishing quick rapport with clients and suppliers while acting as the friendly, efficient and professional face of the company, delivering unrivalled service during every contact
Providing professional and knowledgeable information on extra services such as additional tours, restaurant reservations/recommendations and any additional special travel requests that clients may have
Chasing details such as passport information, flight details, contact details, travel pack photo, record data in bespoke booking system and sharing this information with DMC’s
Checking flight changes for impacts on itineraries and seeking solutions
Updating client documentation for upcoming trips and preparing all the necessary documents for the Travel Designers
After Sales Travel Consultant Experience Required:
Previous experience within a /after sales or operations role within the travel industry
Ability to work under pressure
Good organisational and communication skills
The ability to go the extra mile to provide the best customer experience
After Sales and Operations Consultant Salary and Benefits
Base salary from £23,000 to £25,000 per annum
Overseas fam trips
Monday to Friday
28 days Holiday including Bank Holidays
To apply for this After Sales Travel Consultant role, please email your CV to firstname.lastname@example.org or contact Tony on 0207 812 3820 for additional information.