Job Details

Business Implementation Coordinator

Job title: Business Implementation Coordinator
Contract type: Permanent
Location: London
Industry: Digital/Technology Tour Operators
Reference: TY23440
Contact name: Tony Yerasimou
Contact email:
Job description

My client is leading luxury tour operator based in central London. They are now recruiting for a Business Implementation Coordinator to join their IT support team.

About the Role:

The Business Implementation Coordinator will be assisting in supporting the various sites with preparation and implementation of Travel Studio and other systems within the business.

Applicants must have experience in a similar role within the travel industry and working knowledge of Travel Studio which is operated by Open Destinations.


Business Implementation Coordinator Responsibilities:

  • Develop a complete working knowledge of Travel Studio and its implementation at different sites across the company
  • Acquire an understanding of the local operating environments and assess individual/group training needs across the organisation
  • Research, prioritise, plan, and prepare training materials and courses
  • Develop and deliver programmes of learning activities to new employees and in support of new functionality or changes being implemented
  • Deliver training on a group, individual, or remote basis
  • Seek opportunities for continuous enhanced system adoption and consistent use through training
  • Establish and maintain a library of reference documentation and procedure manuals prepared in support of maintaining high levels of knowledgeable system use
  • Feedback opportunities for system enhancement and process improvement


Business Implementation Coordinator Experience Required:

  • Previous experience in a similar role in a tour operator or online travel company
  • Experience in working with Travel Studio from Open Destinations
  • Experience with MS-Office suite, in particular MS-Project, Visio, and Excel
  • Comfortable facilitating group training activities
  • Experience in interacting with both local and virtual project teams and comfortable working in a geographically-distributed and matrix-managed environment


Business Implementation Coordinator Experience Required:

  • Base salary to £35,000 (possibly higher for the right candidate)
  • 22 Days Holidays + Bank Holidays
  • Pension and discounted holidays


Due to a high number of applications, ONLY successful applications will be contacted.

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