Job Details

Duty Manager

Job title: Duty Manager
Contract type: Permanent
Location: London
Industry: Hospitality
Reference: AJDMPL
Contact name: Anna Jones
Contact email:
Job description

TMS Talent are looking for an exceptional Duty Manager to work at a 4 star hotel in Central London. The staff team at this independent boutique hotel are committed to providing exceptional guest experiences and the Duty Manager will use their expertise to ensure a seamless provision for the guest. The hotel prides itself on being a friendly working environment, where the contribution of all is celebrated.

Duty Manager- Key Responsibilities

Resolving any guest complaints efficiently

Liaising between different teams to ensure effective, smooth-running service

Being the means of communication between Front office staff and key heads of department

Ensuring that all procedures relating to security, fire regulation and health and safety are consistently followed

Providing the highest level of customer service at all times

Duty Manager- Requirements

At least 2 years of experience in a similar Reception or Front office hotel role

Proven experience of supervising or managing others

Knowledge of hotel booking systems ie Opera preferred

Duty Manager- Job details

Competitive salary (permanent role)- dependant on experience

40 hours per week

Complimentary meals on duty

Strong CPD opportunities

Discounts across the hotel

If you are interested in this position, please email with an updated copy of your CV. Due to the high volume of applicants, only shortlisted candidates will be called.

Please note, by applying to this job vacancy, you agree that TMS Talent may hold your personal details on our secure database for the sole purpose of helping you with future employment. We will never pass your details to a 3rd parties without your written permission. You have the right to request for your details to be removed at any time, please contact us and we will action immediately

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