Job Details

Flights & Ticketing Executive

Job title: Flights & Ticketing Executive
Contract type: Permanent
Location: Manchester
Industry: Business Travel
Reference: km1704fstar
Contact name: Kaliff -
Contact email:
Job description

Role: Flights & Ticketing Executive 

Location: Manchester

Salary: £20K-£25k + Bonuses 

Our Client is an award-winning Travel company that is looking to embark on their next period of growth following recent investment. As such, we are looking for very best talent to help scale the business and require people with natural ambition, a positive mind-set and the ability to use analysis of data to drive insight and value and who possess a high level of people and relationship skills.


Fantastic Opportunity for a Flights and Ticket specialsit to get on board with a great Travel Management company to really utilise multi skilled abilties to develop and support a team of Ticketing Specilaist.


  • Assisting Travel Counsellors to navigate around and understand our in-house booking system – being aware of common errors
  • Putting together complex itineraries using manual contracts where required
  • Booking BA groups using BA dropthrough
  • Providing assistance with Galileo entries
  • Giving fare rules advice
  • Advising Travel Counsellors of airline schedule changes
  • Ensuring published and consolidated tickets are issued accurately and efficiently
  • Amending and recalculating voluntary changes according to fare rules
  • Reissuing tickets in the case of voluntary changes
  • Building and issuing tickets on group bookings
  • Queue management – understanding ticketing time limits & reading vendor remarks


Skills Required

  • Experience within a tour operator/travel agency with in depth knowledge of fares and ticketing using published and net fare contracts
  • Experience of making and amending airline reservations
  • Strong GDS knowledge (preferably Galileo)
  • Qualification to a minimum of BA level 1 fares & ticketing or equivalent
  • Ability to multi task
  • Good customer service and communication skills
  • Patience and willingness to help others
  • Able to work as part of a team but also comfortable working alone
  • Good problem solver and ability to work under pressure
  • Flexibility towards working hours


Salary £20k-£25k + Bonuses

Shift hours across a 7 day working week ( 5 days maximum per week)

To apply, please send your CV with cover letter of email directly to


***** Please be aware onyl suitable candidate will be contacted*********

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