Flights Reservations Consultants - Fluent Portuguese Speaker
|Job title:||Flights Reservations Consultants - Fluent Portuguese Speaker|
|Contact name:||Tony Yerasimou|
My client is a leading international airline and they are now searching for Flight Reservations Consultants to join their expanding team.
About the Role:
The Flight Reservations Consultants must be fluent in English and well as Portuguese.
The Flights Reservations Consultant is responsible for booking flights for clients over the phone as well as handling any customer queries or complaints
Candidates are required to have previous reservations or customer service experience gained within the travel industry.
Flights Reservations Consultants Key responsibilities:
- To book flights for clients over the phone
- To be passionate on every call about the brand
- To maintain a positive mindset to overcome challenges and barriers
- To handle customer queries and resolve at first contact
- To handle customer complaints and resolve at first point of contact whenever possible
Flights Reservations Consultants Experience Required:
- Strong customer service or reservations background gained within the travel industry
- Experience in communicating with staff from different cultures and/or countries.
- Fluent in English and essential
- Excellent communication skills (verbal and written)
- Competent numeracy skills
- Highly motivated
Flights Reservations Consultants Salary and Benefits:
- 23 days holidays
- Modern offices
- Discounts of flights and holidays
- Good progression
Due to a high number of applications, ONLY successful applications will be contacted.
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