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Job Details

French and Arabic Reservations Specialist

Job title: French and Arabic Reservations Specialist
Contract type: Permanent
Location: London
Industry: Tour Operators
Reference: EK0147774
Contact name: Elena Ktori
Contact email: Elena@tmstalent.co.uk
Job description

TMS Talent are now supporting a Luxury High End Service provider recruiting a French, Arabic and English speaking Reservation specialists.  You will have experience working with high net worth clients, where your primary focus is developing and nurturing a strong relationship with your clients, booking services including; restaurants , events, transfers, tourist attraction etc.  The role does require weekend working and shifts, offering an overall package including bonus of £38,000 + OUTSTANDING benefits     

As an Reservation Specialist you will undertake an array of tasks & responsibilities:

  • Take briefs from customers on incoming requests, establishing a clear and detailed brief to ascertain timescales and expectations
  • Booking all personal requirements as offered by a concierge service
  • Conducting necessary research for requests that fit outside of our existing supplier portfolio
  • Build rapport by asking open questions in order to better understand their needs, interests and requirements
  • General administration and reporting

Reservation Specialist Skill attributes:

  • Fluency in English and French & Arabic
  • Fluency in Romanian is not essential but highly desirable
  • Motivated team players who enjoy the challenge of meeting and beating targets.
  • People who are passionate about delivering high-quality personalised support and have excellent research skills.
  • People who can use their initiative and creativity to best meet the needs of our members.

If you are keen to be considered for the Reservations Specialist role, please apply online or email your CV to elena@tmstalent.co.uk. Call Elena on 02078123817 should you have any questions

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