Hotel Reservations Agent
|Job title:||Hotel Reservations Agent|
|Contract type:||Full Time|
|Contact name:||Anna Jones|
TMS Talent is working with a 5* Hotel in West London who are seeking a dedicated Reservations Agent to join their talented Front of House Team. As a Reservations Agent, you will be the first responder and first impression for people calling into the Hotel.
Hotel Reservations Agent- Role Responsibilities:
To be keen to learn and to develop as much knowledge as possible in regard to the Hotel to deal with enquiries effectively
To be presentable at all times, reflecting the high standards across the hotel.
To be able to convert customer enquiries into bookings of rooms, restaurant and facilities
To use the hotel booking system efficiently and to keep accurate records
To support other Front Office staff as and when required
Hotel Reservations Agent- Skills/Experience:
Previous Experience as a Reservations agent in a hotel (4*/5* preferred)
To be able to provide the best in standards of Hospitality service
A strong work history
To be an articulate communicator- have strong written and verbal English skills
To be able to remain calm and retain professionalism under pressure
Great organisation skills and attention to detail
28 days holiday (including Bank Holidays)
Salary of £24,000
Meals provided during working shifts
Discounts across the hotel
If you are interested in this position, please email an updated copy of your CV to firstname.lastname@example.org. Please note, due to the volume of applicants, only shortlisted candidates will be called.
Please note, by applying to this job vacancy, you agree that TMS Talent may hold your personal details on our secure database for the sole purpose of helping you with future employment. We will never pass your details to a 3rd parties without your written permission. You have the right to request for your details to be removed at any time, please contact us and we will action immediately.
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