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Job Details

Private Travel Manager - Ultra-Luxury/VIPS's

Job title: Private Travel Manager - Ultra-Luxury/VIPS's
Contract type: Permanent
Location: London
Industry: Tour Operators
Reference: TY2341412
Contact name: Tony Yerasimou
Contact email: Tony@tmstalent.co.uk
Job description

Private Travel Manager - Ultra-Luxury/VIPS

£40,000 + Commission

Central London

My client is a high end tour operator who specialise in luxury worldwide holiday destinations in some of the finest resorts globally.

They operate a private members club focusing on their "ultra-luxury" clients.

Each Private Client Travel Manager is assigned their own members and will be required to maintain a close relationship with the client, understanding their needs and fulfilling all of their VIP travel requirements.

Candidates must have previous high end travel experience dealing with affluent clients providing bespoke travel plans.

Private Travel Manager Key Responsibilitie

Organise and host private dinners for prospective and current clients

Visiting clients at locations to suit the client, being prepared with travel ideas that will inspire and delight the client

To be responsible for the customer journey of every client throughout the whole sales process providing a consistent and excellent level of service

Ensure that any serious complaints are fully investigated in order that accurate responses are sent to the clients and a high level of customer care is achieved

Ensure all complaints are dealt with in line with ABTA time limitations

Identify any problem areas and liaise with the Product Managers or overseas offices as necessary to ensure issues are addressed

Help and prepare for and then attend client events and provide feedback and information on their requirements and future travel plans

Private Travel Manager Experience and Skills Required

Previous travel experience dealing with high end ultra-luxury clients is essential

Extensive high end worldwide product knowledge is essential

Experience in all aspects of creating bespoke travel experiences is essential

Sales focused with an emphasis on delivering high levels of customer service

Private Travel Manager Experience Salary and Benefits

Base salary of £40,000 + Commission

Travel Concessions

Monday to Friday

Pension

23 days Holidays

To apply for this Private Travel Manager role, please email your CV to tony@tmstalent.co.uk or contact me on 0207 812 3820 for additional information on the role and client.

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