Job Details

Reservations Consultant - Luxury Cruise Company

Job title: Reservations Consultant - Luxury Cruise Company
Contract type: Permanent
Location: Frankfurt
Industry: Cruise
Reference: TY23601-7
Contact name: Tony Yerasimou
Contact email:
Job description

Reservations Consultants - Luxury Cruise Company
Base Salary to é28,000 depending on experience + Bonus
Frankfurt, Germany

My client is who is an upmarket travel company, is seeking customer service focused reservations consultants who have the experience of dealing with top end discerning clients.

The role involves dealing with travel industry partners and confiirminmg their client's bookings.

Candidates must have exceptional customer service skills and attention to detail whilst working under pressure.

Candidates must be fluent in both German and English with previous reservations experience gaiend in either the travel or hotels industry

As a Reservations Consultant, your duties will include:
Booking cruise holidays and related air and land based products to trade clients.
Checking availability
Making new and amending existing reservations
Dealing with any pre departure or post holiday queries
Processing guest information and special requests

Reservations Consultant Skills and Attributes:
Previous sales/reservations experience dealing with top end clients both in either the travel or hospitality industries
Polite and professional telephone manner
Good Customer Services skills

Reservations Consultants Remuneration Package:

é28,000 basic salary + Bonus
35 hours week
Monday to Friday with 1 in 3 Saturday mornings time off in lieu
22 Days Holiday + 8 bank holidays
Free annual luxury cruise for 2.

To apply for the Reservations Consultants role, please email your CV to or contact me on 00 44 207 812 3820 for further details on the opportunity and company.

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