Senior Group Operations Executive
|Job title:||Senior Group Operations Executive|
|Industry:||Inbound Travel Tour Operators|
|Contact name:||Elena Ktori|
A new and rewarding prospect has arisen with a leading Tour Operator located in South East London for experienced Group Operations Executive with previous INBOUND operations experience for a vibrant professional office.
About the Role:
As an Senior Operations Executive you will undertake an array of tasks & responsibilities which include:
- Overseeing the operations of our groups and ensuring that client's expectations and requirements are met
- Being responsible for ensuring that all services are correctly booked from the time that a booking is confirmed.
- Negotiating with all suppliers on each project to ensure cost savings are made and subsequently presented to the client.
- Managing supplier deadlines and option dates.
- Assisting with and developing the delivery of high quality, creative and inspirational proposals.
- Be responsible for ensuring that payment for bookings is collected in accordance Manage customer feedback
- Ensuring quality and timely delivery of all proposals within agreed timeframe.
- Working closely with internal customer groups, mainly operations and sales.
- Producing accurate costs when required for each project.
- Ensuring that client budgets are adhered to.
- Negotiating with suppliers to achieve client budgets.
Senior Operations Skill requirements:
- Fluent English and ANY 2nd Language.
- Inbound UK Knowledge
- Excellent communication skills.
- Attentive to detail.
- Good negotiation skills
- Ability to communicate with people at all levels.
- Previous experience in the travel industry.
- Exceptional written and verbal communication.
Due to a number of applications, only successful applicants can be contacted
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