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Job Details

Senior Weddings and Groups Executive

Job title: Senior Weddings and Groups Executive
Contract type: Permanent
Location: Kent
Industry: Tour Operators
Reference: TY23685
Contact name: Tony Yerasimou
Contact email: Tony@tmstalent.co.uk
Job description

Senior Weddings & Groups Executive

Kent/South East London

Base salary to £30,000 + Benefits

My client is a leading tour operator who specialise in worldwide holidays selling both through the travel trade and direct consumers.

They have now created a specialist wedding team and are now seeking to recruit for this department.

Candidates must have either, previous Weddings or Groups experience within the travel industry.

The Senior Weddings and Groups Executive will be responsible for servicing the customer booking needs by handling their questions, concerns and requests with speed and professionalism. By working with suppliers create a seamless booking and travel experience, whilst maximising profitability potential and building strong relationships.

Senior Weddings and Groups Executive Responsibilities:

Answer all enquiries (via both email and telephone) professionally and promptly

Research required information using available resources

Provide the customer with Product and service information, in accordance and compliance with the ABTA Code of Conduct and EU Package Travel Regulations

Provide customers with information on local fees, and legal requirements to facilitate weddings abroad

Use strongly established relationship skills to negotiate rates and inclusions where appropriate

Construct each itinerary with a mindfulness of the supplier’s contract rules

Demonstrate a commercial aptitude via the profitability tracking of each booking

Systematically build group components into the bookings construction

Attendance at wedding show events when opportunities arise

Attendance on wedding focused educational trips

Be a role model to the Wedding & Groups junior executive, offering the sharing of expertise to their future development

Senior Weddings and Groups Executive Experience Required:

A real passion for travel and customer service

Previous travel experience is essential either within weddings or group travel

Excellent destination knowledge of US, Caribbean, Canada, Mexico and Europe product

Ability to read and interpret supplier contracts

A proven track record of consistently achieving sales targets

Excellent communication skills, both written and verbal

Attention to detail

Senior Weddings and Groups Executive Salary and Benefits:

Base salary to £30,000 depending on experience

30 days annual leave

Discounted Travel

Pension

To apply for the Senior Weddings and Groups Executive role, please email your CV to tony@tmstalent.co.uk or contact me on 0207 812 3820 for further details on the role and company.

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