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Job Details

Ticketing Agent

Job title: Ticketing Agent
Contract type: Permanent
Location: London
Industry: Leisure Travel
Salary £24k - 28k per year
Reference: AJLTTIC01
Contact name: Anna Jones
Contact email: anna@tmstalent.co.uk
Job description

Our client, a highly successful travel specialist are seeking to recruit a Ticketing Agent with knowledge of any GDS who is committed and able to work as part of a team. This is a multi- functional role that provides support to the business.

As a Ticketing Agent you will undertake an array of tasks & responsibilities:

  • Managing flight manifests in timely manner to airlines and colleagues
  • Creating bookings in the system from flight manifests to complete manifests and accurate records
  • Calculating costs for Flight upgrades – European & Worldwide
  • Monitoring flight changes and updating as necessary in-house systems
  • Ticketing IT, nett and published fares as necessary & requesting tickets from 3rd parties
  • Ticket reissue within 24 hours (all airlines)
  • Answering questions and queries from guests and other departments both by email and telephone

Skill attributes:

  • An understanding of airline contracts
  • An extensive understanding of any GDS system
  • Able to issue airline tickets
  • An ability to manage and prioritise a high workload within tight deadlines
  • Prior experience of testing systems and implementing process changes
  • Imperative to show initiative and be a dynamic problem solver
  • Experience in training and the creation of supporting manuals and training documentation

To apply for this Ticketer Job, please contact anna@tmstalent.co.uk or call 20278123811. Please note, due to the volume of applicant, only shortlisted candidates can be contacted.