Job Details

Ticketing Agent

Job title: Ticketing Agent
Contract type: Permanent
Location: London
Industry: Leisure Travel
Reference: AJLTTIC01
Contact name: Anna Jones
Contact email:
Job description

Our client, a highly successful travel specialist are seeking to recruit a Ticketing Agent with knowledge of any GDS who is committed and able to work as part of a team. This is a multi- functional role that provides support to the business.

As a Ticketing Agent you will undertake an array of tasks & responsibilities:

  • Managing flight manifests in timely manner to airlines and colleagues
  • Creating bookings in the system from flight manifests to complete manifests and accurate records
  • Calculating costs for Flight upgrades – European & Worldwide
  • Monitoring flight changes and updating as necessary in-house systems
  • Ticketing IT, nett and published fares as necessary & requesting tickets from 3rd parties
  • Ticket reissue within 24 hours (all airlines)
  • Answering questions and queries from guests and other departments both by email and telephone

Skill attributes:

  • An understanding of airline contracts
  • An extensive understanding of any GDS system
  • Able to issue airline tickets
  • An ability to manage and prioritise a high workload within tight deadlines
  • Prior experience of testing systems and implementing process changes
  • Imperative to show initiative and be a dynamic problem solver
  • Experience in training and the creation of supporting manuals and training documentation

To apply for this Ticketer Job, please contact or call 20278123811. Please note, due to the volume of applicant, only shortlisted candidates can be contacted.

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