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Job Details

Ticketing Executive

Job title: Ticketing Executive
Contract type: Full Time
Location: London Bridge
Industry: Other
Reference: PG076TE
Contact name: Perry Gray
Contact email:
Job description

Ticketing Executive

Our client, a well-established and very successful Travel company are on the look-out for a hard-working, highly motivated Airfare Ticketer looking to take their next career step.

Previous ticketing experience is essential.  

 

Key Responsibilities:

-          Checking and issuing tickets from Queues, insuring flights are booked within the company’s guidelines and/or passengers' wishes and that fare is correct at the time of ticketing

-          Checking and booking flights requested by reservation team

-          Checking flights booked by our automated system

-          Handling special requests for passengers such as wheelchair assistance, special meals etc.

-          Handling queries from other departments, passengers or agents over the phone and by emails

-          Handling flight amendments, schedule changes, cancellations and refunds as per the company's guidelines

-          Understanding fares, net fare contracts and ability to use Sabre

-          Ensure customers are invoiced in a timely manner with correct flights details

-          Handling upgrade requests

-          Make outbound calls to offer additional services and flight upgrades

 

The ideal candidate will have:

-          2 years' experience using a GDS (Ideally Sabre or Amadeus, Galileo or Worldspan)

-          Excellent verbal and written communicator

-          Good organisational and planning skills

-          Excellent data entry skills and attention to detail

 

To apply for this role, please contact Perry Gray.

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